Webkinz Account Policy Change

There is a Special Report – With Steve Webkinz on WKN that contains all of the details & reasoning behind the new Webkinz Account Policy. Refer the this link for all of the information: WKN ACCOUNT ARCHIVING & RECOVERY POLICY UPDATE

Here is some key information about the ACCOUNT ARCHIVING & RECOVERY POLICY UPDATE STARTING APRIL 2nd, 2019

From WKN: we will be making the following changes to our User Agreement’s account retention policy:

1. All inactive FREE accounts will be deleted from our archives. Any paid account (that has ever registered a Webkinz pet Adoption Code, purchased Deluxe Membership, or purchased eStore Points) that is currently in our archive will still remain in our archives for up to 7 years from that player’s last log in.

2. Automatically retrieving inactive accounts from our archives (even if you remember your user name and password) will no longer be possible. To restore an inactive account, you will need to submit your request to our Customer Support team via email at: webkinzsupport@ganz.com, providing the information listed above.

3. Going forward we will no longer be archiving accounts. Your account will either be considered active, allowing you to directly log in, or it will be deleted. Free Accounts will be deleted after 6 months of inactivity. Paid accounts will be deleted after 24 months of inactivity. So to keep your account, you’ll need to log in at least once every two years – which considering how many fun events we do, shouldn’t be difficult.


  1. momskinz (WWID: momsownkinz) said,

    March 2, 2019 @ 8:34 pm

    someone come play with me

  2. momskinz (WWID: momsownkinz) said,

    March 2, 2019 @ 10:36 pm

    dixiecup – your room on WKN is so cute!


  3. bepsy aka bepoodlepal said,

    March 2, 2019 @ 11:55 pm

    Did everyone get fluffy clouds flooring from the last email code? That is what I got and I’m pretty happy with it. It will go nicely in my zum room. I guess from the looks of this post if I want to retrieve some accounts I should do it really soon to avoid any hassle.

    Thank you for the gifts choco, chant and jem! I hope I didn’t miss any thank yous. I really appreciate the gifts!

  4. bepsy aka bepoodlepal said,

    March 3, 2019 @ 12:03 am

    Oh and I just noticed that I have some t-shirt gift boxes on my account. Since I do not know where they came from I am going to guess that somehow a gifting fairy gave them to me, so a special thank you for those!

  5. 5 Dixiecup said,

    March 3, 2019 @ 12:43 am

    Those T-shirt gift boxes are not sendable, Bepsy. I think they are from a promo that was held YEARS ago :lol: I have some left. I have the Alvin shirt, I have the Stefanie’s outfit boxes and the Mia’s outfit boxes. Are those what you mean, Bepsey?

    Thank you for the compliment, Moms ♥

  6. 6 Queen of Sheba (WWID: Royalmajesty) said,

    March 3, 2019 @ 12:50 am

    Congrats, Dixie, on having a room posted on WKN! Love how you used the Gemstone window behind the new sink!

    Bepsy, I got the fluffy clouds wallpaper with the code. My dd got the fluffy cloud pants. I haven’t redeemed it yet on my other accounts.

  7. 7 gagagee said,

    March 3, 2019 @ 8:22 am

    Good Morning !
    Sheeba… HAPPY BIRTHDAY TO YOU !! Hope you enjoy your special day !
    Hope your DIL is doing better today !
    Remains really cold here … supposed to be all week 20’s… Calling for a bit of snow this afternoon… but we’ll see.
    moms.. Thanks for posting the new info on WW accounts.. Sure wish I could retrieve a few of old accounts from my niece and nephew.. Back in the day I used to buy the plushies in 3’s… One for each of us… They never wrote down any of the info so I am pretty sure it is not possible to reclaim their accounts…
    dee… what’s cooking today… What flavor of wine did you end up using for your recipe last week ??
    April… How are you ??? Saw on the news last night… LOTS of snow in WI !
    Were you effected ? How is Stella ?? How about a new picture… seems like it has been a bit since we have seen an update !
    RubyCubes… Hope you and your daughter are doing well.. New job still good? Have things settled a bit for your dd at the university… Hope so..
    To all the college kids…. Hope you are doing well and looking forward to spring break !! Boper … how are you ??
    Keeping things simple today for Family Sunday… grilling some burgers.. chicken wings… fried potatoes. .. and corn on the cob… which has been really sweet and good… Not sure where it is coming from though…Dessert.. Ice cream sundaes…..after that …. some R&R for me…
    Hope you all have a good day with family and friends..
    Chants… started using Serum 7 yesterday… supposed to see great results in 2 weeks…………………………Highly doubt it !! I have earned every wrinkle !

  8. 8 dee said,

    March 3, 2019 @ 9:05 am

    what is the serum 7?

    and gaga, went with pinot grigio
    yesterday we had steaks (beef for me and venison for him) with twice baked potatoes and diablo sauce……..i can not remember if i posted the diablo sauce on here, but it is good.
    today cold and rainy so going with italian sausage and pasta….

  9. 9 dee said,

    March 3, 2019 @ 9:05 am

    is there anyway to blast this account info stuff out as a bat signal? Just wondering if some of the older players will see it and maybe come back to play

  10. 10 gagagee said,

    March 3, 2019 @ 9:14 am

    dee. ..Dr.Phil who had a dermatologist on the show..Recommended 7 (serum) to miraculously make wrinkles disappear in 2 week !! Like all of the other products there are many different variations of “7”.. This particular version is little more expensive ( of coarse) but claims to get rid of “fine” wrinkles in a couple of weeks… Have used other products claiming the same results but lo and behold I still have wrinkles !! Not holding out much hope but decided to give it a try..
    As the old saying goes… “you can’t fool Mother Nature “… time marches on and as far as I know there is NOT a fountain of youth !
    Love steaks…. never tried venison… but won’t…
    Will let you know if I become a national spokeswoman for “7”
    Have a good day ! stay warm

  11. 11 Dixiecup said,

    March 3, 2019 @ 9:49 am

    Oh, Like Truvy in Steel Magnolias? “Honey, Time marches on and eventually you realize it’s marchin’across your face.’ :roll:

    I like my morning regimen to be much simpler, clean up and get ready for work. That’s it. No cosmetics, no nothing. Work is tough enough with out adding the burden of gussying up. But that being said, I’m mystified by the person I see looking back at me, ‘How,’ I ask that person, ‘could you possibly be me when I know I’m not that old inside my minds eye?
    Chant, again, thank you for the trinkets :)

    Oh, I forgot about Spring Break! Hopefully we see some of our friends pop in, here!


  12. 12 momskinz (WWID: momsownkinz) said,

    March 3, 2019 @ 11:14 am

    hey everyone! expecting a stormy yuck afternoon here

    Happy Birthday Queen of Sheba!!! I hope you have a great day!

    gaga – grilled burgers sound delicious!

    dee – i was trying to think of a good way of notifying some of the former regular peeps – i know how to reach some, but not all – i tweeted about it and posted it here, and will continue to reach out – hopefully everyone will reach out to try to get the message to as many as possible!

  13. 13 Dixiecup said,

    March 3, 2019 @ 1:32 pm

    Ok, I logged into my Asian account to find out when the first rare is, tomorrow and Lo and Behold .. Fashion Week has begun! They start us all off with the glasses and a pattern book. PLUS during the day (in the dailies) there are TWO more opportunities aside from the floating garments to get started on those creations.


  14. 14 gramma said,

    March 3, 2019 @ 4:51 pm

    Doing other things today, but plan on making sure my grands accounts have a visit from me. They don’t play anymore, but hate seeing their accounts go in storage, so to speak.
    Understandable Ganz wants active accounts and players, can’t blame them tho hindsight…sigh

  15. 15 Dixiecup said,

    March 3, 2019 @ 5:43 pm

    I am glad I commandeered all of my Grand’s accounts. I even have a few friends’ accounts whom I care for. If they ever want them back :roll: I will have to let them go. After putting pets for the last 5 or 6 years, though, I feel a little like they are more mine than theirs.

    Side note, that Cloud paper is NOT Kinzpostable :(

  16. 16 dee said,

    March 3, 2019 @ 6:45 pm

    just skyped the baby………love the skype! amazed us old folks can figure it out!
    snow here today……..big giant chicken feather flakes………was absolutely gorgeous…….gone now……..

    i guess dd got some meal kit delivery thing on a coupon and loved it. so have been trying to google cheapish vegan plans for boston………feel free to jump in. I know stuff there costs more, but jeepers………if i lived there, i could run around to the groceries and get stuff cheaper! granted she is full time student and all of that…….but man oh man, i could totally sell my grocery shopping and baking services to that area!……………..ha ha ha ha ha ha

  17. 17 bepsy aka bepoodlepal said,

    March 3, 2019 @ 9:09 pm

    Dixiecup the T-shirt boxes I mean are the ones that have outfit sets such as the scuba set and hula set. They haven’t been on my account for long since I do look in the dock tab that has the coupons and boxes on occasion.

  18. 18 Dixiecup said,

    March 3, 2019 @ 11:24 pm

    Ooh, so it was a sweet gift from a friend. That is AWESOME! I didn’t even know those could be sent from one count to another. Lucky you <3

  19. 19 gagagee said,

    March 4, 2019 @ 7:10 am

    Good Morning All
    Sheeba .. hope you had a nice birthday yesterday !
    moms… looked like South had some really severe weather yesterday… hope all is safe with you !
    Bitter cold here all week… teens and snow flurries… BRRRRRR…. Hurry Spring !
    Seems like garment bags have started flying across screen today… mostly the glasses/tennis shoes…Garment clothes also given away in Today’s Activities…specific times…
    Hey gramma.. nice to see you !
    Hope you all have a great day….

  20. 20 Dixiecup said,

    March 4, 2019 @ 7:52 am

    I don’t know if any of you have seen the new concepts drafts of the next possible theme. I’m not impressed. None of them seem well thought out or really spring out as being extraordinary like last few did. I’m betting the coloured glass theme will win, more because it’s a seeming attempt at modern furnishing. I don’t like any of the modern stuff.

  21. 21 dee said,

    March 4, 2019 @ 9:21 am


  22. 22 momskinz (WWID: momsownkinz) said,

    March 4, 2019 @ 10:11 am

    No severe weather near me, and I think it was far enough south that Puma wouldn’t be affected either thank goodness!

  23. 23 momskinz (WWID: momsownkinz) said,

    March 4, 2019 @ 10:14 am


    – everyone can click for a free piece all day

    3pm – click for another free piece

  24. 24 momskinz (WWID: momsownkinz) said,

    March 4, 2019 @ 10:21 am

    i got shades for logging in, shades from my free click, & shades from my first floater …

  25. 25 dee said,

    March 4, 2019 @ 10:26 am

    when ilogged in this morning, it said the clothes were at nine am??
    do not forget to get your shades on webkinznewz moms!
    ha ha ha
    i have gotten bracelets and shorts……..and sneakers

  26. 26 momskinz (WWID: momsownkinz) said,

    March 4, 2019 @ 10:34 am

    whining worked – band & blazer next

    4 min 45 sec iphone timer seems to have me catching them

  27. 27 momskinz (WWID: momsownkinz) said,

    March 4, 2019 @ 10:35 am

    dee – it wasn’t just at 9 am – one piece should be clickable all day

  28. 28 momskinz (WWID: momsownkinz) said,

    March 4, 2019 @ 10:37 am

    thanks dee – got my sneaks from WKN just now!

  29. 29 dee said,

    March 4, 2019 @ 12:16 pm

    i think it did not start til 9, but another later this afternoon if i remember

    flippin freezing here! really

  30. 30 Dixiecup said,

    March 4, 2019 @ 3:22 pm

    Dee if you’re in WI, then I feel for you as we are in similar temp regions. It’s freeky cold out there and it’s not supposed to really warm up for another week. Where’s that dang groundhog … Imma bite him!

  31. 31 dee said,

    March 4, 2019 @ 4:00 pm

    dixie, i live outside nashville

    that is why i figured i was allowed to whine as it is the SOUTH!!!

  32. 32 Dixiecup said,

    March 4, 2019 @ 5:15 pm

    You are pretty cold considering how far south you are! Once We hit your temperature, we are almost assured of snow! When you’re in a climate that rarely if ever sees that, it’s cold enough. I’ve had a lifetime to get used to it and I still hate it.

  33. 33 dee said,

    March 4, 2019 @ 6:46 pm

    luke perry died

    part of my childhood is gone………usually it is the old folks who go…..

    man oh man……….he was my age!

  34. 34 momskinz (WWID: momsownkinz) said,

    March 4, 2019 @ 8:11 pm

    dee – i’m a little shaken by luke perry also – he was our generation – way too young!

  35. 35 momskinz (WWID: momsownkinz) said,

    March 4, 2019 @ 8:12 pm

    i’m collecting floaters on another account – i need to stock up because i’m going to be super duper busy later in the week

  36. 36 Dixiecup said,

    March 4, 2019 @ 9:53 pm

    Ladies, when a Heartthrob leaves us so young… oddly enough, he left us on the 25th anniversary of John Candy’s death. He was only 42 when he passed away very suddenly.
    Both my hubby and I just shook our heads and said ‘Luke Perry? He’s much too young to go. 90210 … Smallville you know, he was a terrific actor and as you all have said, a contemporary. I thought it was bad enough that a lot of our Heroes and role models were getting older, much less to have them die.


    March 4, 2019 @ 10:49 pm

    We got about 10 inches here. Took 3 1\2 hours to snowblow. It’s 25 degrees out right now. Hoping this is last storm of the year..


    March 4, 2019 @ 10:50 pm

    When I heard about luke perry today I thought same thing..way too young..so sad.


    March 4, 2019 @ 10:51 pm

    As to ww. Got the roller skates so far. And stuff to do glasses and long wig when I get around to it..I tried the roller skates..it kinda looks like my pet is skating lol


    March 4, 2019 @ 10:56 pm

    A update on hubby..tge compression stockings working wonders! I even caught him using his new exercise strap and working out today! Rehab tomorrow 430pm.

    He’s come a long way fast. I’m very proud of him.! He said get ready for the rennisance fairs..lol I told him..not this year love..I just know it’ll be too much for him, and I want him to enjoy going. I’d rather he put his energies into healing and get back to work before trying to do things I like..but I love him for the thought.


    March 4, 2019 @ 11:01 pm

    Lol @ dixie!! Bite that groundhog!!! Lmbo
    I’m so ready for spring..I need to get outside and moving.!!

  42. 42 gagagee said,

    March 5, 2019 @ 5:00 am

    Good Morning All !
    Very sad about Luke Perry… it is way too young ! As the late Warren Zevon said… Enjoy every sandwich… you never know.
    Chants…. I hope this is the last of the snow too !! WOW 10 inches !! Just a dusting here but very cold.. Single digits predicted overnight…Hubby sounds like a special guy…
    Looking forward to the Leprechaun !! Prize revealed… Irish cottage ..Love all the cottages !
    Back to work today… cuts down on the clothes collecting ! Spent a bit of time yesterday collecting… so should be OK…
    Hope you all have a good day !

  43. 43 momskinz (WWID: momsownkinz) said,

    March 5, 2019 @ 8:30 am

    good morning! i made a new post, so let’s move there & continue the conversations :)


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